Dealing With High Conflict Personalities

Product Type: Course

This course has no current sessions.

DescriptionMore Detail

Simple strategies for resolving high conflict situations with high conflict people

Wednesday, May 19, 2021
9:00 am – 4:30 pm via webinar

Thursday, June 3, 2021
9:00 am – 4:30 pm via webinar

Please note: This course will not be added to Courses on Demand. Courses involving professional speakers and skills-based workshops generally do not get added to Courses on Demand.

Who should attend: Lawyers, mediators; this course may also be of interest to paralegals and legal support staff

Learning level: All levels

Have you noticed more people engaging in "high conflict" behaviour these days? Someone yelling at a receptionist? A colleague who often gets into arguments and doesn't take responsibility for their actions? A client who files multiple complaints over a miscommunication?

These types of behaviours are increasingly common, and as a legal professional, it is more important than ever to be able to manage individuals with high conflict personalities who repeat patterns of high conflict behaviours.

At this one-day workshop, you will learn the theory of high conflict behaviour, and explore skills and techniques to manage high conflict disputes. You will draw from your own experiences, refine your existing skillset, and practice new strategies, so that you can leave this course with insight and confidence when dealing with high conflict behaviour.

Join us and learn how to effectively clear up conflict today!

Law Society of BC CPD Hours: 6.5 hours (including a minimum of 1 hour pertaining to professional responsibility and ethics, client care and relations, and/or practice management)

Course Chair 
Michael J. Lomax, JD — High Conflict Institute, Victoria

Reduced Pricing
To support you during COVID-19, CLEBC is offering reduced pricing for courses.

Register by April 28/21
Regular Price
After April 28/21
Webinar (May 19) $489   $440 $581   $489
Webinar Articled Student (May 19) $290.50   $244.50 $290.50   $244.50

Register by May 6/21
Regular Price
After May 6/21
Webinar (June 3) $489   $440 $581   $489
Webinar Articled Student (June 3) $290.50   $244.50 $290.50   $244.50

Experiencing financial hardship due to COVID-19?
You may be eligible for further reductions in our course prices.
Please contact Customer Service for more information.

Registration includes an electronic copy of the reference materials.

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Check out our Easy Pay Plan

CLEBC Program Coordinator 
Mary Kingston

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