Simple strategies for resolving high conflict situations with high conflict people
Friday, February 28, 2020
9:00 am - 4:30 pm
Vancouver location TBA
Who should attend: Lawyers, mediators; this course may also be of interest to paralegals and legal support staff
Learning level: All levels
Have you noticed more people engaging in "high conflict" behaviour these days? Someone yelling at a receptionist? A colleague who often gets into arguments and doesn't take responsibility for their actions? A client who files multiple complaints over a miscommunication?
These types of behaviours are increasingly common, and as a legal professional, it is more important than ever to be able to manage individuals with high conflict personalities who repeat patterns of high conflict behaviours.
At this one-day workshop, you will learn the theory of high conflict behaviour, and explore skills and techniques to manage high conflict disputes. You will draw from your own experiences, refine your existing skillset, and practice new strategies, so that can you leave this course with insight and confidence when dealing with high conflict behaviour.
Join us and learn how to effectively clear up conflict today!
Law Society of BC CPD Hours: 6.5 hours (a minimum of 1 hour will involve aspects of professional responsibility and ethics, client care, and relations, and/or practice management)
Michael J. Lomax, JD — High Conflict Institute, Victoria
Register by Jan. 31/20
After Jan. 31/20
|In-Person Articled Student
Save even more with your CPDone Pass.
Registration includes an electronic copy of the reference materials.
Lunch on your own.
Unable to attend without financial support? Learn about our Bursary Program and Easy Pay Plan.
CLEBC Programs Production Manager